Terms and Conditions for NVD Delights Membership Program

  1. Membership Overview
    1. Membership duration: Free membership is active for lifetime upon sign up but expiry of membership points apply. See point 3.
  1. Earning Delight Points & Benefits
    1. Point Accrual: Members earn 5% rebate in the form of Delight Points on eligible purchases, and enjoy 5% off NVD Catering services first order (excluding delivery and setup fee). 
    2. Point Value: 100 points earned is equivalent to $1, which can be used to offset the bill payment in the next purchase.
    3. Exclusions: Delight Points cannot be earned on promotions, delivery, or purchases made on the eve of Chinese New Year.
  1. Points Expiration
    1. Expiration Policy: Delight Points will expire 365 days from the last date of consumption or redemption.
  2.  Points Management
    1. Non-Transferability: Delight Points are non-transferable and cannot be shared or sold between accounts.
    2. No Cash or Voucher Exchange: Points cannot be exchanged for cash or any vouchers.
    3. Redemption: Earned delights points can only be redeemed in the next purchase and the redemption is valid for whole number only. For example, if there is a balance of 950 delights points, the maximum redemption is $9 (900 points) during the next purchase.
  3. General Conditions
    1. Membership Terms: Members agree to abide by the terms and conditions as stated, which can be found on the NVD website. 
    2. Modifications: NVD reserves the right to modify the terms and conditions of the membership program at any time. Members will be notified of significant changes.
  1. Limitation of Liability
    1. Liability Disclaimer: NVD is not responsible for any loss of Delight Points due to account inactivity or expiration.
  1. Contact Information
    1. Customer Support: For any questions or concerns regarding the NVD Delights Membership Program, members may contact customer support at [email protected].

By signing up for the NVD Delights Membership Program, you acknowledge that you have read and understood these terms and conditions.

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